 |
Categories |
 |
|
 |
Manufacturers |
|
|
|
|
|
Quick Find |
|
|
|
Information |
|
|
|
| Shipping & Returns |
 |
|
|
Delivery Times & Shipping ChargesShooters Lab Store only accepts and ships orders to the continental United States, Alaska and Hawaii. We cannot ship to APO or FPO addresses.
Order delivery time is based on availability and shipment option as well as processing time.
Ground delivery is available in the continental United States only. For orders to Hawaii, UPS 2nd Day is the only available delivery method. For orders to Alaska, choose either UPS 2nd Day Air or UPS Priority Overnight. Deliveries to remote areas may require additional time in transit. Visit to calculate actual delivery time. The ship from address is Palatine, IL. 29334.
All orders will be processed by 6:00 pm CST on the next business day.
(For example: if you place your order before 6:00 pm CST on Monday and you select UPS Priority Overnight delivery, you will receive your order on Wednesday. If you place your order after 6:00 CST on Monday and you select UPS Priority Overnight delivery, you will receive your order on Thursday.) Please note our warehouses do not ship on weekends.
If you have any questions, please contact Customer Service Department at 1-847-934-2000.
Shipment Pricing Schedule
| PACKAGE VALUE |
UPS GROUND |
UPS 2-DAY AIR |
UPS OVERNIGHT |
| up to $39.99 |
$5.99 |
$11.99 |
$17.99 |
| $40.00-$129.99 |
$11.99 |
$17.99 |
$25.99 |
| $130.00 + |
$15.99 |
$24.99 |
$35.99 |
Non-defective CD ROMs and instruction manuals are not eligible for return or exchange. Shipping and handling fees from your original order will not be refunded, unless the merchandise is determined by Shooters Lab Store, in its sole discretion, to be defective. All merchandise returned to Shooters Lab Store must be in the original packaging with all original items (such as manuals, cables, etc.) accompanying the merchandise and a copy of the invoice/packing slip included to be eligible for return or exchange.
Time Frame and Shipping Instructions for Returns/Exchanges
All returns and exchanges must be accompanied by a Return Merchandise Authorization (RMA) number. To return or exchange defective or unopened merchandise, customers must:
(a) obtain an RMA number within 14 calendar days of the date the order was delivered to the delivery address specified on the order and
(b) return the merchandise to Shooters Lab Store within the Return Period of 14 calendar days of the date the RMA number was issued by the Shooters Lab Store.
To receive an RMA number for returns or exchanges, call 1-847-934-2000, from 9:00 a.m. - 3:00 p.m. CT, Monday through Friday, excluding holidays. The RMA number must be clearly written on the outside of the shipping package. We recommend that you ship the merchandise you are returning via UPS, Fedex or other delivery service that provides tracking information and insurance, since Shooters Lab Store will not be responsible for packages lost or damaged in transit to Shooters Lab Store.
We will not accept any returns or exchanges after the Return Period. For hardware merchandise issues after the Return Period has expired, please refer to your merchandises Limited Warranty.
Restocking Fee
A 15% restocking fee will be charged on all opened & new photographic equipment and electronics. all used equipement can not be returned for refunds. A 25% restocking fee will be charged on special order products. These fees apply unless the item is defective or damaged, you receive the wrong item, or the fee is prohibited by law.
|
|
|
|
|
|
|
|
Bestsellers |
|
|
|
|
|
| There are currently no product reviews |
|
|
|
|
Currencies |
|
|
|
Warning: I am able to write to the configuration file: /home2/shooterl/public_html/catalog/includes/configure.php. This is a potential security risk - please set the right user permissions on this file.
